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Template FAQ
The most asked questions & answers are
provided below for your convenience:
-
How long does delivery take?
After payment, you will
immediately receive an email with a download link that will
enable you to access your template(s).
 .
-
Will the templates work on my PC?
The template(s) require Microsoft Word 97 or greater.
-
What countries will you sell the
template to?
Just
about anywhere! We have a payment option for over 190 countries.
-
If I need help, can I get
support completing
the template?
Yes, we're here to help! Free
support is currently included in the price of the templates.
You may ask as many questions as you like - our expert
consultants answer over 85% of support emails within 4
hours.
-
What is
the difference between a DRP and a BCP?
In the traditional business context, a Disaster Recovery
Plan (DRP) should be purely focused
on recovering the IT&T aspects of the business. A
Business Continuity Plan (BCP) has a much more comprehensive
scope than a DRP, as a BCP is focused on the whole
business. E.g., includes procedures and process that provide for all
critical processes (including
IT&T) of the business.
Nevertheless, the two terms
are frequently used interchangeably.
Note:
Emergency Services E.g., Police, Paramedics, and Fire Brigade
use the term 'Disaster Recovery' in the
context of catastrophic events that normally involves a
substantial loss of life - Earthquake, Wildfires,
Terrorism Etc.
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Will the template work on a Mac?
Yes. You will need to be running the Mac version of Microsoft Word, or MS Word
compatible word processor software.
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I'd like to know more, can I
speak to someone?
Yes, please
use our
contact
us page & one of consultants will be happy to call you
and discuss your requirements in detail.
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